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Jun 2010

Using better data to drive performance in the NHS

The NHS is undergoing a major organisational reform with the introduction of Foundation Trusts, the promotion of plurality and competition, an increasing focus on pan-organisation pathways and a change to its regulatory arrangements. Added to that it faces the challenge of lower levels of financial growth than it has seen in recent years and with increasing public expectations, the importance of performance management and improved efficiency has never been higher.

Against that background, CIMA has produced this report considering the interrelated initiatives of service line reporting (SLR), service line management (SLM) and the use of patient-level information and costing systems (PLICS).

Service line reporting is fundamental to the overall effectiveness of any NHS organisation. Without robust, reliable, pertinent data – financial, operational, clinical – Trusts simply cannot make knowing choices about.

Professor Robert Harris Policy Director, Monitor

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Using better data to drive performance in the NHS