This report offers a specific approach to a difficult public sector challenge, how to effectively performance manage activities throughout the entire chain from policy formulation to delivery of services.
It includes a case study which provides an excellent example of the practical adaptation of two well-known existing tools – the balanced scorecard (a strategic performance tool) and activity based costing (a costing methodology) to create objective costing.
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Measuring government performance has long been recognised as necessary for improving the effectiveness and efficiency of the public sector.
Government at a Glance 2011, OECD