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Jan 2012

Rebooting business: Valuing the human dimension

This ground-breaking report is based upon the views of 280 CEOs from over 21 countries across the world, to understand how they viewed current global challenges and what they saw as the priorities in leading their way through them. We followed this up with in-depth interviews with 17 CEOs, chairmen and other business leaders who between them are responsible for over 2.1 million jobs and market capitalisation of $1trn.

The overwhelming response was that the human dimensions of business - for example, customer and supplier relationships, talent development as well as intellectual capital - will be the focus over the next 18-24 months.

Our research explores four core themes:

  • Understanding and unlocking value in the human dimension
  • Short-term focus versus long-term sustainable success
  • Grasping the power of transparency
  • Working in collaboration to connect the dots

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I think the major issues facing business today are understanding where global macroeconomics are going. I don’t think we’ve ever been in a period, in our lifetimes at least, where things have been more uncertain.

Douglas Flint Chairman, HSBC Group Holdings

CGMA Resources

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