Information on alternative dispute resolution

Some complaints made to professional bodies do not fall within the scope of their conduct processes, because they are about service issues. What are service issues? Find out here.

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icon checkmarkOur guarantee

Every purchase you make from the AICPA & CIMA is safe and secure. We also guarantee 100% customer satisfaction on most of our products. If you’re not satisfied with your purchase, please contact us.

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icon-updateOur refund policy

To start the return process, please contact us first. View all products eligible for refunds.