The conduct process

Once it has been established that a complaint or an allegation of misconduct falls within the scope of the conduct system the case can progress through the conduct process. Find out more.

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icon checkmarkOur guarantee

Every purchase you make from the AICPA & CIMA is safe and secure. We also guarantee 100% customer satisfaction on most of our products. If you’re not satisfied with your purchase, please contact us.

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icon-updateOur refund policy

To start the return process, please contact us first. View all products eligible for refunds.