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31 March 2020: Coronavirus Update. The situation is fast moving and we are continuing to monitor the global situation and its impact on our members, staff, exam candidates, students and the profession. More information for Members and Students in My CIMA.

Money Laundering Reporting Hotline

CIMA has an independent dedicated reporting hotline for money laundering concerns to be disclosed in an anonymous and confidential way. The hotline is supported by a confidential inbox.

If you are an employee or client of a CIMA Member in Practice and you have concerns that money-laundering may be occurring, or if you are concerned that the practice is vulnerable to criminal exploitation, and you cannot bring it to the attention of the Member in Practice or the MiP’s Money Laundering Reporting Officer (MLRO) you may ring the hotline or email the Disclosures Inbox and make a confidential report. 

All disclosures will be taken seriously, and appropriate action taken depending upon how much information is provided.

CIMA money laundering reporting hotline: 020 3814 2237

CIMA money laundering reporting email address:  AMLdisclosures@aicpa-cima.com 

Please see our Frequently Asked Questions for more information. 

Please note that this reporting hotline is for staff and clients who suspect money laundering but cannot report this to the head of the practice or MLRO because by doing so they would be tipping off. 

It is not a substitute for making a suspicious activity report to the national crime agency in the usual manner.

Confidential Disclosures – Frequently Asked Questions

Do I have to give my name when I make a report?

No, but if you are comfortable leaving a name and telephone number/email we may contact you for further information.

Do you acknowledge receipt of my disclosure?

Yes, if you wish to receive an acknowledgement and if you leave your contact details.

I rang the hotline and I got a voicemail message.

The hotline cannot be answered all the time, even during UK office hours. We encourage you to leave a message. You do not have to leave your name.

I am concerned that my employer will find out I’ve made a disclosure.

Disclosures can be anonymous if you wish and are confidential at all times. If you email you can use a personal (non-office) email address. If we take action involving the practice, we will ensure that this is timed appropriately and the practice will never be informed that a specific client or employee has made a disclosure.

What will you do with my disclosure?

It depends how much information you give us.

Once a disclosure call is made it is logged and a decision will be made on any activity, if any, going forward. CIMA may, for example:

Share the information with other bodies or HMRC if appropriate
Keep the information for the future by attaching a note to the MiP’s AML record
Initiate a desk-based review of the MiP’s practice• Initiate a visit to the practice
Inform the National Crime Agency (NCA) through the raising of a suspicious activity report (SAR)
Contact other relevant law enforcement agencies as appropriate

Whatever we do as CIMA, your name will not be passed on under any circumstances.

I don’t have much evidence to support my suspicions.

Any suspicion, whether evidenced or not may contribute to the overall understanding of an activity which may lead to action against criminals in the future.

Any information you wish to give us may be supported by suspicions raised by others that you don’t know about. In this way, crime authorities can build a picture based upon the snippets of information they receive from various sources.

Why are you even collecting this information?

CIMA, as a professional body supervisor, is in turn supervised by a regulator and it is our regulator that requires us to provide a hotline.

Crime fighting is a lot to do with timing. If we receive a disclosure soon enough, we can make the necessary reports to crime agencies and enable them to act sooner than they may have been able to without our cooperation.

Sometimes action will be taken straight away but in other situations a picture of criminal activity will be built up over time, allowing crime fighting agencies to strike at the best time to catch money launderers and obtain the evidence they need to prosecute them.