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22 June 2020

Assertiveness - an introduction

Category: MASTER COURSE

Discover how to deal with people confidently and effectively, without being too passive or aggressive.

Imagine being able to express your opinion confidently, to stand up for yourself, say 'no' when you need to and say what you mean and mean what you say. How much more effective and successful would you be? How much easier would your life be? 

Who should attend?
This course will benefit anyone who needs to deal with people confidently and effectively, without being too passive or aggressive.

What you will gain
Becoming more assertive can be immensely beneficial to everyone and can make you feel more confident, enhance your self-esteem, increase your ability to deal with difficult people and stressful situations, as well as making you happier, healthier and more professional. This one day course is highly practical, interactive, safe and fun. Come prepared to join in and take your development up a level.

Programme outline 
Techniques to enable you to:

  • understand the meaning of assertiveness and how it differs from passive, aggressive and manipulative behaviour
  • become familiar with your workplace and personal rights and how to assert them
  • have more confidence
  • learn a variety of assertiveness skills, tools and techniques and when to apply them
  • improve your communication skills; including effective listening, questioning, body language and rapport building
  • learn how to say 'no'.
  • gain strategies for dealing with difficult people
  • develop assertive solutions to real-life situations through the application of the skills, tools and techniques that you have learnt.

The course starts at 9.30am. Lunch and refreshments are included.
6 CPD hours (where applicable).

CIMA work in partnership with BPP Professional Education to offer CPD training courses

Booking Information

Date Location Price
22 June 2020 - 09:30 London Price: GBP 634.00
Member price: £571. Plus VAT on all prices.
1 July 2020 - 09:30 Manchester Price: GBP 634.00
Member price: £571. Plus VAT on all prices.
2 November 2020 - 09:30 London Price: GBP 634.00
Member price: £571. Plus VAT on all prices.
7 December 2020 - 09:30 Leeds Price: GBP 634.00
Member price: £571. Plus VAT on all prices.


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Assertiveness - an introduction

CIMA members and students should log in to MY CIMA before booking to receive the appropriate discount.

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In-house training 
We can develop tailored training programmes to enhance the finance and business skills of staff across your organisation. To discuss how we can meet your learning and development needs please email us.

Find out more 
If you have any queries please email cima@bpp.com or phone us on: +44 (0)3300 603400.

The venue for this course will be confirmed 14 days before the scheduled date. 

CIMA work in partnership with BPP Professional Education to offer CPD training courses.  

This course will be delivered by BPP Professional Education Limited (“BPP”).  Accordingly, when you sign up for this course, CIMA will pass on the contact details you have provided to BPP so that they can contact you to complete your booking and process payment.  BPP will process any personal information it collects about you in accordance with its privacy policy, which is available at: https://www.bpp.com/professional-education/privacy

The information provided to BPP will not be used by BPP for marketing purposes.

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