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31 March 2020: Coronavirus Update. The situation is fast moving and we are continuing to monitor the global situation and its impact on our members, staff, exam candidates, students and the profession. More information for Members and Students in My CIMA.

14 October 2020

Assertiveness mastery

Category: MASTER COURSE

Discover, through highly interactive and practical facilitation, how to be more assertive and confident in yourself and your abilities. A two day course to take your assertiveness skills to a new level.

Who should attend?
All who want to take their assertiveness skills to a higher level.

Do you sometimes find yourself agreeing when you don't agree, saying yes when you mean no, feeling uncomfortable expressing your opinion and frustrated when dealing with aggressive and/or difficult people? Are you scared that if you're assertive, people won't like you or think you're aggressive? Do you want to be more confident and able to deal more effectively with your personal and professional life? If you answer yes to one or more of these questions, then this course is for you.

What you will gain
Discover, through highly interactive and practical facilitation, how to be more assertive and confident in yourself and your abilities.

Programme outline
Learn how to:

  • distinguish assertiveness from passive, aggressive and manipulative behaviour and the personal, professional and financial consequences of each type of behaviour
  • define and enforce your own personal and workplace rights and how to assert them effectively
  • increase presence, confidence and charisma
  • become aware of how you currently handle conflict and how to expand and develop your conflict-handling repertoire
  • develop a variety of assertiveness skills, tools and techniques and know when to apply them, including communication skills, saying no and handling difficult people
  • develop a personal development plan setting out assertive solutions to real-life situations by applying what you've learnt.

The course starts at 9.30am on both days. Lunch and refreshments are included, but not accommodation. 
12 CPD hours (where applicable).

CIMA work in partnership with BPP Professional Education to offer CPD training courses

Booking Information

Date Location Price
14 October 2020 - 09:30 London - two day workshop Price: GBP 1,054.00
Member price: £949. Plus VAT on all prices. Accommodation not included


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Assertiveness mastery

CIMA members and students should log in to MY CIMA before booking to receive the appropriate discount.

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In-house training 
We can develop tailored training programmes to enhance the finance and business skills of staff across your organisation. To discuss how we can meet your learning and development needs please email us.

Find out more 
If you have any queries please email cima@bpp.com or phone us on: +44 (0)3300 603400.

The venue for this course will be confirmed 14 days before the scheduled date. 

CIMA work in partnership with BPP Professional Education to offer CPD training courses.  

This course will be delivered by BPP Professional Education Limited (“BPP”).  Accordingly, when you sign up for this course, CIMA will pass on the contact details you have provided to BPP so that they can contact you to complete your booking and process payment.  BPP will process any personal information it collects about you in accordance with its privacy policy, which is available at: https://www.bpp.com/professional-education/privacy

The information provided to BPP will not be used by BPP for marketing purposes.

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