Understanding and improving business processes

To achieve operational excellence

Senior executives, managers and accountants who are involved in sponsoring, planning and delivering business process improvement projects.

• The tools to map business processes and to link them to the creation of value within the organisation.
• The ability to standardise procedures and enable management to focus on true value adding processes and operations.
• The links between process mapping and the value chain and how this can be used to better manage the business, consequently increasing efficiency and reducing cost.

The speaker will be drawn from a pool of qualified professionals who specialise in this subject. Having worked for leading organisations they will relate the course content to real life case studies.

• Uses and limitations of process mapping and common problems.
• The use of process maps to identify areas for process improvement.
• Tools to be used in improvement, implementation and monitoring of processes.
• Links between process maps and the value chain.

The programme will start at 9.30am, with registration and coffee from 9.00am, and end at 4.30pm. Lunch and refreshments are provided.

5.5 CPD hours (where applicable)

Find out more
If you have any queries please email or phone us on +44 (0)845 026 4722.

CIMA on demand
CIMA on demand is a high quality online professional development solution, specifically designed for busy finance and business professionals. Find out more.