Chartered Institute of Management Accountants

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Performance management

Performance management is enhanced when finance/business partners understand the drivers of strategy and value.

Finance/business partners should challenge managers to deliver results that fulfil the business’s potential.

A number of useful publications are listed below. Additional articles and reports can be found in further reading (PDF 56KB).

Latest trends in corporate performance measurement (PDF 299KB) provides a clear and practical guide to implementing effective performance measurement systems and the different approaches/frameworks available.

A practitioner’s guide to the balanced scorecard (PDF 45.3KB) is a guidebook on the use of the balanced scorecard in performance measurement. It is suitable for those involved in, or thinking about using a balanced scorecard, whether in a commercial, not-for-profit, or public sector organisation.

Performance reporting to boards: a good practice guide (PDF 958KB) sets out principles for the effective reporting of financial and non-financial information to boards.  It contains two case studies and a checklist for performance reporting.

Effective performance management with the balanced scorecard (PDF 227KB) outlines how the scorecard has developed over the last ten years, under ever-changing operating conditions. It has been widely used to support different organisational missions - from profit maximisation, to service delivery or resource optimisation.