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Healthcare conference: targets, measures and outcomes
Managing the costs of patient focused healthcare
There has been an increasing concern about the role of targets in improving healthcare performance. Arguments rage about whether or not targets are valuable and whether targets are inherently flawed or if their shortcomings are due to the way are implemented. For example, has the NHS become better at hitting targets than at providing high quality care?
This one day conference will examine the linkages between targets in healthcare, patient related outcome measures, the impact of payment by results on performance, and the impact of service line reporting on patient services.
This conference will be important for all involved in healthcare improvement and of special interest to CEOs, performance directors and senior managers in PCTs, Acute Trusts, Foundation Trusts and private sector providers.
Dr Phil Barden CEO, Centre for Performance Management and Innovation (CPMI)The CPMI is working to bring a new sense of excitement to performance management across public and private sectors by introducing cost focused tools and techniques that enable and empower all staff. Phil’s recent publications including , ‘A New Prescription for NHS Performance’, Financial Management , have caused substantial debate about the need to bring performance management under the control of front line staff. His programme for Channel 4/Sky Business, ‘Turning the World Upside Down’ , radically challenges accepted approaches to organisational performance in the public sector. His new work focuses on Data Protection, and Risk Management in the public sector
Janet Perry NHS Financial Controller, Department of Health Since qualifying with the Chartered Institute of Management Accountants in 1990, Janet has worked across all sectors of the NHS and more recently, at the Department of Health. In 2008, she was appointed as the NHS Financial Controller. The primary focus of Janet’s role at the Department is ensuring the NHS operates within allocated resources and that individual organisations have in place appropriate standards of financial management. Janet also provides advice to Ministers of State on matters relating to NHS finance.
Peter Donnelly Head of Payment by Results, Department of HealthPeter Donnelly joined the public health sector in 1990 in New Zealand after a successful career in a variety of industries in the private sector. Peter was appointed in 2005, to an Executive Director of Finance for the North West London Strategic Health Authority which was at that time the most financially challenged in England. During the national restructuring of 2006 he was invited by the Department of Health to join the Policy and Strategy Directorate to assist in the NHS funding reforms. He is currently a Director of the Department and is focused on improvements in hospital efficiency and funding mechanisms. He also acts as an international advisor on these matters to the Republic of Ireland and the Government of Romania.
Dr Sneh Khemka MBChB MRCOphth, Medical Director of BUPA InternationalSneh is responsible for the medical aspects of the business, including chronic disease management, bringing medical innovations to customers, and contracting for quality with hospitals around the world. His focus is on bringing excellent health outcomes to populations, and is a strong advocate of Patient Reported Outcome Measures; he has been heavily involved in BUPA’s PROMs programme. Sneh’s background is as an ophthalmic surgeon, and he brings experience from the pharmaceutical sector and central government. In his spare time, he works as a charity expedition doctor
Nick Black Professor of Health Services ResearchNick’s main research interests are the use of clinical databases for evaluation and audit of health services (particularly in the fields of surgery and intensive care), patient-reported outcomes, non-randomised methods of evaluation, the relationship between research and policy, and the history of health services. He is involved in managing the National Institute of Health Research and was founding Chair of the UK Health Services Research Network (2005-8). In 1996, together with Nick Mays, he founded the Journal of Health Services Research & Policy, which they continue to edit. In 2008 he was appointed chair of the Department of Health’s new National Clinical Audit Advisory Group. He has recently published Walking London’s medical history, an attempt to raise public understanding of health services and health care policy through seven walks through London.
Dr Brian Fisher GPBrian has been a GP in SE London for 25 years. He is a member of the PEC in Lewisham PCT with a particular responsibility for Older Adults, Public and User Involvement and Mental Health, and also a Chair of the Managing Demand Project, improving the experience of referral for patients, consultants and GPs. Brian has championed patient record access, being the director of a company called PAERS that has designed and built kiosk-based access, in conjunction with EMIS, the largest provider of GP software in the UK. We are now piloting web-based record access.
10.00am Introduction by the ChairPhil Barden, CEO, CPMI
10.15am Keynote: NHS Finance Issues in England - the Financial Challenges facing NHS organisations Janet Perry, NHS Financial Controller - Department of Health (DoH)
11.15am Payment by Results and PLICS – improving healthcare or improving Measurement?Peter Donnelly, Head of Payment by Results - Department of Health
12.00pm Performance Improvement and Patient Centred Care – The BUPA ExperienceDr Sneh Khemka, Medical Director, BUPA International
12.45pm Question and answer session
2.00pm Keynote: If PROMs are the answer, what is the question?Professor Nick Black – Professor of Health Services Research and Chair of the National Clinical Audit Advisory Group
2.45pm Patients accessing their full GP record online: improving NHS performance Dr. Brian Fisher GP
3.30pm Tea and Coffee
3.45pm Linking targets, measures, and outcomes – keeping patients at the centre – what have we learned from the dayDr Phil Barden – CEO, CPMI
4.30pm Question and answer session
4.45pm Conference close