The Certified Global Business Services Professionals programme comprises three levels of qualification, aligned to job role and underpinned by continuous professional development.
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We had been looking for a structured training programme to provide career development and ensure knowledge is kept up to date. The GBS qualification has delivered this and will help realise the value a business service centre creates, to help us deliver excellence in customer service across the areas we support.
Director of Business Shared Services, Sodexo UK & Ireland