Negotiation mastery

A two-day workshop.

Negotiation is at the heart of many professional and business interactions whether with internal or external clients, suppliers, colleagues or indeed any stakeholder. The key to profitable and sustainable business relationships is the ability to achieve win-win solutions that satisfy all parties at the table.

In the new economic situation, the need to get the best deal possible is more pressing than ever. The culture of negotiation needs to spread and deepen throughout the organisation, leading to a constant questioning of costs and looking for opportunities to make savings which can be re-deployed elsewhere.

Negotiation situations often go beyond the simple one-to-one scenarios. What happens if you are negotiating on behalf of someone else? What happens if your counter-party is negotiating on behalf of someone else? What happens if there are several parties involved, all with competing agendas?

All professionals who have some experience of negotiation and are looking to move beyond the basics and take their skills to the next level.

• negotiate confidently and skilfully with any business stakeholder to achieve the optimum solution at minimum cost
• build profitable and sustainable relationships through negotiating win-win solutions with customers and suppliers, internal or external
• call on a repertoire of advanced techniques to get round any impasse in the negotiation due to conflicting demands
• be more cost-conscious and aware of the many opportunities present for cost-cutting and negotiation
• use the Harvard approach of principle-centered negotiations
• negotiate backwards to successfully resolve complex multi-party negotiations.
• identify and neutralise dirty tactics from the other side.

The speaker will be drawn from a pool of qualified professionals who specialise in this subject. Having worked for leading organisations they will relate the course content to real life case studies.

This course uses the latest thinking from Harvard Business School to achieve sustainable negotiated agreements that satisfy all parties at the table. It will deal with negotiation situations going beyond the simple one-to-one scenarios, using powerful tools to deal with the most complex of multi-party negotiations.

There will be plenty of opportunities for each delegate to practise real life negotiations, with feedback and coaching.

The course runs from 9.30am to 5.00pm on both days. Lunch and refreshments are included.

12 CPD hours (where applicable)